Question 1

What is BNBPool?

Accepted Answer

BNBPool is a smart pool and spa automation platform in development for vacation rental owners, property managers, and homeowners. It's designed to automate pool heating payments, control guest access to pool equipment, manage spa sessions, and simplify monitoring from one place.

Question 2

How does automatic pool heating payment work?

Accepted Answer

You set a daily heating price. Guests open their guest portal, choose the days they want heating, and pay through a secure checkout. Once payment is confirmed, BNBPool records a heating entitlement and, on supported equipment, enables heating for that period and turns it off when it expires. This feature is currently in beta.

Question 3

Can guests turn on heating without paying?

Accepted Answer

The guest interface is designed so heating controls only unlock after a paid entitlement exists. Whether physical controls at the equipment pad or manufacturer apps can be locked depends on your controller and how it's configured.

Question 4

Can I control spa usage?

Accepted Answer

Yes, on supported systems you can set session lengths, temperature limits, and reminders. Automatic shutoff depends on equipment capabilities.

Question 5

Does BNBPool work with Jandy?

Accepted Answer

Jandy iAquaLink is currently under evaluation. Check the Compatibility page for the latest status — we only mark a system Verified after successful end-to-end testing.

Question 6

Does it support Pentair and Hayward?

Accepted Answer

Pentair ScreenLogic is under evaluation; Pentair IntelliCenter and Hayward OmniLogic are planned. Statuses are updated on the Compatibility page as testing progresses.

Question 7

Do I need Home Assistant?

Accepted Answer

BNBPool's goal is not to require Home Assistant. Some systems that only offer local network access may need a small local gateway device. We'll publish exact requirements per system once verified.

Question 8

Does it work on an Android tablet?

Accepted Answer

The guest interface is a web app designed to run in a modern browser, including Android tablets mounted near the pool.

Question 9

Can I manage multiple properties?

Accepted Answer

A multi-property dashboard for property managers is planned and is part of the Property Manager plan.

Question 10

Will it integrate with Airbnb and Vrbo?

Accepted Answer

Reservation integrations are planned but not yet available. BNBPool is not affiliated with or endorsed by Airbnb, Vrbo, or any property management system.

Question 11

What happens when internet connectivity fails?

Accepted Answer

Your pool equipment keeps running on its own controller. BNBPool can't send commands while offline, and will show connectivity notifications so you know when a property needs attention.

Question 12

Is additional hardware required?

Accepted Answer

It depends on your controller. Cloud-connected systems may need no extra hardware; some local-only systems may require a gateway device.

Question 13

Can I cancel my subscription?

Accepted Answer

Yes. Every plan starts with a 7-day free trial and automatically converts to a paid monthly per-pool subscription unless you cancel before the trial ends. You can cancel from your billing account at any time and keep access through the end of the current trial or paid period. Plan and pool-quantity changes apply immediately with prorated billing.

Questions, answered.

Make Your Pool Work Smarter.